Last Updated: 05/06/2026
Welcome to Homeobay (“Homeobay”, “Platform”, “Website”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained from users of Homeobay.com and related services.
By accessing or using the Platform, you consent to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect information from patients, healthcare professionals, and visitors to the Platform.
A. Personal Information
Information you voluntarily provide, including:
Full name
Email address
Mobile phone number
Date of birth
Gender
Address
Profile photograph
Government-issued identification documents (where required)
Registration and qualification details (for doctors)
B. Health Information
Patients may voluntarily provide:
Symptoms
Medical history
Consultation details
Prescriptions
Reports and medical documents
Communication exchanged with healthcare professionals
Such information is collected solely for facilitating healthcare consultations and related services.
C. Account Information
When you create an account, we may collect:
Username
Password (encrypted)
Account preferences
Login activity
D. Payment Information
When payments are made through the Platform, payment information is processed by secure third-party payment providers.
Homeobay does not store complete debit card, credit card, or banking credentials.
E. Technical Information
We may automatically collect:
IP address
Browser type
Device information
Operating system
Website usage statistics
Cookies and similar technologies
Referral URLs
2. HOW WE USE YOUR INFORMATION
We use information for the following purposes:
Creating and managing user accounts
Facilitating doctor-patient interactions
Processing appointments and bookings
Providing customer support
Verifying doctor credentials
Sending notifications and reminders
Improving platform functionality
Maintaining security and preventing fraud
Complying with legal obligations
Conducting analytics and performance monitoring
3. SHARING OF INFORMATION
Homeobay does not sell personal information.
We may share information in the following circumstances:
A. With Healthcare Professionals
Patient information may be shared with the selected doctor to facilitate consultation and treatment.
B. With Service Providers
We may share information with trusted third-party providers that assist with:
Payment processing
Website hosting
Cloud storage
Analytics
Email and SMS delivery
Customer support
Such providers are required to maintain confidentiality.
C. Legal Compliance
We may disclose information when required by:
Applicable law
Court orders
Government authorities
Law enforcement agencies
D. Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of the transaction.
4. DATA SECURITY
We implement reasonable technical, administrative, and organizational measures to protect personal information from:
Unauthorized access
Disclosure
Alteration
Loss
Misuse
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Users are responsible for safeguarding their login credentials.
5. COOKIES AND TRACKING TECHNOLOGIES
Homeobay uses cookies and similar technologies to:
Remember user preferences
Improve user experience
Analyze website traffic
Enhance security
Measure marketing effectiveness
Users may disable cookies through browser settings; however, some Platform features may not function properly.
6. DATA RETENTION
We retain personal information only for as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
Information may be retained after account closure where required by law or legitimate business purposes.
7. USER RIGHTS
Subject to applicable laws, users may request:
Access to their information
Correction of inaccurate information
Deletion of personal information
Restriction of processing
Withdrawal of consent where applicable
Requests may be submitted using the contact information provided below.
8. DOCTOR INFORMATION
Healthcare professionals who register on Homeobay agree that:
Professional information displayed on profiles may be visible to users;
Qualifications, registrations, clinic information, fees, and professional experience may be publicly displayed for informational purposes.
Homeobay reserves the right to verify professional credentials.
9. CHILDREN’S PRIVACY
Homeobay is not intended for children under 18 years of age without parental or guardian supervision.
We do not knowingly collect personal information from children in violation of applicable laws.
10. THIRD-PARTY LINKS
The Platform may contain links to third-party websites or services.
Homeobay is not responsible for the privacy practices or content of such third parties.
Users are encouraged to review the privacy policies of those websites.
11. INTERNATIONAL DATA TRANSFERS
Where necessary, information may be processed or stored in locations outside the user’s jurisdiction.
Appropriate safeguards will be implemented where required by law.
12. CHANGES TO THIS PRIVACY POLICY
Homeobay may update this Privacy Policy from time to time.
Updated versions will be posted on this page with a revised “Last Updated” date.
Continued use of the Platform after changes become effective constitutes acceptance of the revised Privacy Policy.
13. CONTACT US
For questions regarding this Privacy Policy or privacy-related concerns, please contact:
Homeobay
Website: https://www.homeobay.com
Email: contact@homeobay.com
Phone: +91 9692827207
Address: Karanjia, Mayurbhanj, Odisha, India, 757037
14. CONSENT
By accessing, registering with, or using Homeobay, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, storage, and disclosure of information as described herein.